Conflict in Diverse Populations

 By: Hugo Sanchez*

31 flavors. That’s the number of flavors that Baskin Robbins serves. Even with that amount of variety it continues to create new flavors to diversify their options. As quoted on their website “”Not everyone likes all our flavors, but each flavor is someone’s favorite.” Baskin Ribbons understands that everyone is a little different. 31 flavors (and counting) may be a large number, but it doesn’t compare to the staggering amount of diversity in people. In today’s world, we must be equipped and prepared to interact with anyone regardless of their background.

(Source: http://franchisopedia.com/public/files/richeditor/publications/31_flavors_baskin_robbins.jpg )

Diversity is defined as “the condition of having or being composed of differing elements: variety; especially:  the inclusion of different types of people (as people of different races or cultures) in a group or organization”. As people interact there are sure to be conflicts of varying degrees here are three tips to help prevent or alleviate conflict:

  • Respect their opinions and world view. You do not have to agree with them, but respect them as you wish them to respect you.
  • Be understanding and considerate. Do not treat them poorly or mock them for simply being who they are.
  • Have empathy. Put yourself in their shoes. What you consider a “normal” or “everyday” thing could be new and confusing to them.

Take a look at our line-up of events, and be sure the print your Conflict Resolution Week prize card so that you can be entered into our drawing to win either a Kindle Fire HDX or a set of Bose headphones! Visit www.bearkatlaw.com and our Facebook page and Twitter for more updates and details, or call us at 936.294.1717 or at shsu.edu/legalservice for more information.

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